Get a Melbourne technician's read before you replace it — a short on-site visit, a written assessment, and a clear next step. Fix it or replace it, no pressure either way.
Get a response within 2 hours
An older dishwasher with a single fault is often worth fixing. One with multiple worn parts usually isn't — and you don't want to spend on a repair only to replace the machine six months later. The Express Diagnostic gets a qualified technician on site to give you a straight answer: what's wrong, what it'd cost to fix, and whether that makes sense against a new unit.
You get a written assessment you can act on, and if you choose to proceed the diagnostic fee comes off the repair. If we think it's not worth fixing, we'll tell you — we'd rather earn the next job than sell you a bad repair.
Exactly what the technician does on the day.
Full inspection of the fault
We inspect the dishwasher against the symptoms you've described — not draining, not heating, leaking, error codes, the lot.
Root-cause identification
We find the likely root cause and flag any related issues that are about to become the next problem.
Written repair-or-replace assessment
A clear written read on the fault and whether a repair makes sense against the age and condition of the machine.
Indicative repair cost
An on-the-spot indication of what the repair would cost, so you can make the call then and there.
No-obligation outcome
You decide whether to proceed. If you do, the diagnostic fee is credited toward the repair work.
Honest 'don't bother' advice
If it's not worth fixing — old machine, multiple worn parts — we say so plainly. We'd rather you trust us next time.
Photos from jobs we’ve recently completed across Melbourne.

Before

After
An internal blockage diagnosed and cleared — sometimes the fix is simple once you know the cause.

Before

After
Often what looks like a dead machine is a serviceable fault. The diagnostic tells you which.
Tell us the symptoms and the make/model so the technician arrives prepared.
A technician performs the on-site diagnostic and explains what they find.
A written read on the fault, the likely fix, and an indicative cost.
Repair or replace — your call. The diagnostic fee is credited if you proceed with the repair.
Tell us the symptom and we’ll find the next available same-week slot.