Is Your Washing Machine Worth Fixing?
Get a Melbourne technician's read before you replace it — a short on-site visit, a written assessment, and a clear next step. Fix it or replace it, no pressure either way.
Quick Booking
Get a response within 2 hours
An older washing machine with a single fault is often worth fixing. One with worn bearings or a failed motor usually isn't — and the last thing you want is to spend on a repair and replace the machine anyway. The Express Diagnostic gets a qualified technician on site to give you a straight answer: what's wrong, what it'd cost, and whether that stacks up against a new unit.
You get a written assessment you can act on, and if you choose to proceed the diagnostic fee comes off the repair. If it's not worth fixing, we'll tell you — plainly.
What’s Included
Exactly what the technician does on the day.
Full inspection of the fault
We inspect the washer against your described symptoms — won't spin, won't drain, leaking, banging, mid-cycle stops, error codes.
Root-cause identification
Bearings, drum spider, motor, control board, pump — we identify the likely root cause and any related wear that's about to fail.
Written repair-or-replace assessment
Some faults (a worn bearing on an older top-loader) cost more to fix than the machine is worth. We tell you which side of the line you're on.
Indicative repair cost
An on-the-spot indication of the repair cost so you can decide then and there.
No-obligation outcome
You decide. If you proceed with the repair, the diagnostic fee is credited toward the work.
Straight 'replace it' advice
If a major component has gone on an older machine, we'll say so. No selling you a repair that doesn't make sense.
Real Results From Recent Jobs
Photos from jobs we’ve recently completed across Melbourne.
Before
After
A damaged motor rotor diagnosed on site — the kind of fault that decides repair-vs-replace.
Before
After
Some faults are a quick, worthwhile fix. The diagnostic tells you which ones.
How It Works
Tell us the symptoms and the make/model so the technician arrives prepared.
A technician performs the on-site diagnostic and explains what they find.
A written read on the fault, the likely fix, and an indicative cost.
Repair or replace — your call. Diagnostic fee credited if you proceed with the repair.
Frequently Asked Questions
Ready to book?
Tell us the symptom and we’ll find the next available same-week slot.