Expert Tech Support When You Need It
From computer troubleshooting to smart home setup, our certified tech experts provide comprehensive support for all your technology needs. Available 24/7 for urgent issues.
Quick Booking
Get a response within 2 hours
Residential Onsite Callout Services
Expert technicians come to your home to diagnose and fix computer, network, and device issues on the spot. Same-day service available.
Computer Performance & Security
- Fix slow computers and software compatibility issues
- Virus, malware, and spyware removal with premium protection installation
- Fix device issues (printers, scanners, drivers)
Network & Internet Solutions
- Troubleshoot slow WiFi, network, and internet issues
- Design and install better home networking solutions
- Increase network coverage for the whole house
Upgrades & Smart Devices
- Laptop and PC upgrades (software and hardware)
- Smart device setup and support (TVs, streaming devices, smart home)
- Device configuration and troubleshooting
Most issues resolved onsite within 2-4 hours
Drop-Off Workshop Services
For complex repairs and upgrades that require specialised tools or extended time, drop off your device at our workshop. We'll handle everything and notify you when it's ready.
Hardware Repairs
Laptop battery and LCD screen replacements
Operating System Upgrades
Windows OS upgrades including Windows 11 for older systems
Data Services
Complete data backup, restore to new computers, fresh Windows installations
System Stability
Fix BSOD (Blue Screen of Death) and troubleshoot system instability
Data Recovery
Recover accidentally deleted files, photos, videos, and precious memories
Most workshop services completed within 2-5 business days
Business IT Solutions
Comprehensive IT support and hosting solutions for small to medium businesses. Keep your operations running smoothly with our expert support packages.
Domain, Website & Email Hosting
Starter Package - $499
- Professionally designed website (up to 5 pages)
- Domain registration (1 year included)
Ongoing Hosting - From $24.95/month
- Web hosting and email management
Managed IT Services
- On-call business IT support (custom quote)
- Microsoft 365 security and optimisation
- Ongoing management and monitoring
- Website updates and social media management available
Custom Quotes Available
Managed IT packages are tailored to your specific business needs and coverage requirements.
What Our Tech Support Customers Say
Real reviews from satisfied customers in Melbourne and surrounding areas.
"The tech support team helped set up our home office network perfectly. They were patient with our questions and made sure everything worked before leaving."
Emily Rodriguez
Carlton
Tech Support
"Excellent IT support for our small business. They resolved our server issues quickly and provided great ongoing support."
David Kim
Docklands
Tech Support
Book Your Tech Support Service
Fill out the form below to schedule your tech support service or get a quote for your technology needs